Terms and Conditions

Our Terms and Conditions were last updated on 20 August 2024

Please read them carefully before using Our Service.

HI THERE

Welcome to our Terms and Conditions! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.

Article 1: General

"Company" refers to Lectures Akashiques, located at 10 rue de l’Yser 22000 Saint-Brieuc, registered under the number 919 805 150 at the Saint-Brieuc Trade and Companies Register, with VAT number FR08919805150.

"Site" refers to the website https://welcome.akashic-angels.com/ and all related sites managed by the Company to present and sell its Services.

"User" refers to any person browsing the Site.

"Service" refers to all the services available for purchase on the Site, including:

  • Webinars (live events or broadcasts)

  • Online courses (digital content like documents, videos, podcasts, ebooks, etc.)

  • Downloadable documents like ebooks

  • Personalized coaching (remote or in-person)

"Order" refers to any Service subscription made by the Client through the Site.

"Client" refers to any individual or entity, professional or not, subscribing to a Service.

"General Terms and Conditions of Sale" (GTCS) refers to these terms governing the contractual relationship between the Company and its Clients, including the privacy policy and any other referenced elements.

"Credentials" refers to the username and password provided by the Company to the Client for accessing the Service.

"Partner" refers to any professional partner with whom the Company collaborates to provide the Service and to whom the Client may be referred.

"Training" refers to any online training offer presented on the Site, generally consisting of videos, audio recordings, tests, educational documentation, written materials, recorded webinars, and possibly access to support groups.

"Content" refers to the digital data and content (such as videos, audio recordings, tests, educational documentation, etc.) provided to Users or Clients by the Company, either free or paid, as part of access to the Site or the Service.

"Personal Space" refers to any online space provided to the Client by the Company as part of the Service, accessible with their Credentials.

Article 2. Scope of Application

Purpose: These General Terms and Conditions of Sale (GTCS) govern the provision of the Service to the Client, including the terms of use for the Site managed by the Company.

Access to GTCS: The GTCS are accessible at all times on the Site and take precedence over any other version. They become effective on the date of their latest update and apply exclusively to the Service, excluding any other conditions, particularly those for sales through different distribution channels.

Acceptance of GTCS: Before placing an Order, the Client must acknowledge and accept the GTCS, which implies unconditional agreement to these terms. By accepting, the Client confirms that they have received sufficient information and advice from the Company to ensure that the Service meets their needs. The GTCS constitute the full set of rights and obligations between the parties in their contractual relationship.By placing an Order, the Client declares they are of legal age and capable of entering into a contract under the law of their country, or they represent the person for whom they are purchasing the Service under a valid mandate. The Client guarantees they have the necessary authorizations to use the selected payment method.Unless proven otherwise, data recorded by the Site serves as evidence of all actions, acceptances, and transactions.

Scope of GTCS: The Client may request a copy of the applicable GTCS for their Order at any time. No specific conditions initiated by the Client can be added to or replace these terms. The Company reserves the right to provide special conditions for its Services, special offers, or guarantees, which will be communicated to the Client before the Order. The Company's decision not to enforce a provision at any time should not be interpreted as a waiver of that provision in the future.

Article 3. Service Characteristics

Overview: The Client can review the Service details on the Site, which are summarized on the Order page and in the confirmation email. Services are subject to change, but the Client is only entitled to the Service as described at the time of purchase. For digital content or services, the Service is provided as-is without a guaranteed minimum quality.

Language: The Service is provided in English.

Service Information: The Services are described as accurately as possible on the Site. However, the Company is not liable for any errors or omissions unless it concerns a key aspect of the offer.

Version and Updates: The Service provided is the most recent version available at the time of purchase, with updates included for the Service's lifetime.

Phone Consultation: The Company offers a free, optional personalized consultation before subscribing to any Service. If a Client fails to attend a scheduled appointment, the Company may refuse to schedule another.

Module Delivery: For online courses with multiple modules, delivery refers to the release of the first module or document after the Order. The Client agrees that not all modules will be immediately accessible, with subsequent modules delivered according to the contract's terms. For courses:Less than two months long with one module: The module is delivered immediately after Order confirmation.

More than two months long with multiple modules: The first module is delivered immediately after Order confirmation, with subsequent modules released monthly.

Contribution Spaces and Online Groups ("Groups"): The Company may offer access to support groups or contribution spaces, either on the Site or on third-party platforms. Access may require a membership request from the Client. The Company reserves the right to create or delete Groups as needed and may ask the Client to renew their membership request if necessary. If the Client encounters access issues, they should contact the Company by email, and requests will generally be processed within 72 hours.Access to a Group is not included in the Service price unless specified. If provided, access is typically limited to the duration of the Service. Use of these Groups may be subject to rules established by the Company or the platform hosting the Group. Failure to comply with these rules may result in warnings, penalties, or loss of access without any compensation. The Client must refrain from posting illegal content or content that infringes on the rights of others, and violations may lead to exclusion from the Group and immediate termination of the Service without refund. The Company is not responsible for any content or actions within Groups not managed by the Company.

Support Groups: The Company may create support groups for Clients, which may be subject to specific rules of conduct. Access to these groups is not included in the Service price unless specified, and the Company reserves the right to enforce rules, warn, penalize, or revoke access for rule violations. The Company is not responsible for any actions or content within Groups it does not manage.

Group Access: If group access is provided with the Service, it is limited to the duration of the Service. The Company may create or delete Groups based on current Orders and may transfer the Client to an equivalent Group. The Client must request access using the email address used for the Order, and the request will be processed within 48 hours. If denied, the Client should resubmit the request, ensuring the correct email is entered.

Article 4. Service Duration

The Service is provided to the Client for the duration specified on the Site at the time of the Order. For digital content or services, certain promotions may require a minimum commitment period, which will be detailed during the Order.

If no duration is specified, access to the Service remains available for at least one year after the full delivery of the Service. The Company may revoke access afterward. Clients purchasing online courses or digital content should download the materials (PDF, audio, video) before their access expires.

Monthly Subscription Without Commitment: Clients on a month-to-month plan can cancel by emailing contact@akashic-angels.com at least one day before renewal. Cancellation takes effect at the end of the current subscription month, with no refunds for already-paid months or late cancellations.

Article 5. Order

  • Order on the Site: After selecting the desired Service, the Client is directed to an Order page to enter their details and payment information. The Client is responsible for the accuracy of the information provided and must ensure a functional email address to receive order confirmations and access codes.

  • Payment Obligation: All Orders are final, binding, and require full acceptance of the GTCS and payment of the Service.

  • Electronic Signature: Providing payment information and final Order validation constitutes proof of the Client's agreement, payment obligation, and explicit acceptance of the Order.

  • Order Validation: After accepting the GTCS, the Client reviews and confirms the Order by entering payment details. A second click confirms the Order.

  • Order Confirmation: The Client receives an email confirmation once payment is validated.

  • Proof of Transaction: Digital records maintained by the Company serve as proof of communication, Orders, and payments. Order records and invoices are archived on a reliable medium.

Article 6. Pricing Conditions

Applicable Rates: The Service is provided at the rates in effect on the Site at the time of the Client's Order. Updated pricing information, including any maintenance fees, can be found under the "Online Offers" section or by contacting the Company.The Service may also be offered in exchange for personal data (e.g., name, email) used for marketing purposes, with the Client's explicit consent.Prices are listed in euros and include VAT. Any changes in VAT rates will be reflected in the Service price. For international sales, all customs duties and taxes are the Client's responsibility.

Payment Obligation: Validating the Order makes all associated amounts due. By confirming the Order, the Client authorizes the Company or its payment service providers to debit the specified account.

Payment Method: The Client can choose from the payment methods offered on the Site, including bank drafts through secure third-party services (e.g., Stripe, PayPal) or payment by check or bank transfer upon request.

Debit Authorization: By providing payment information, the Client authorizes the Company to debit the account for the amount specified on the Site. The Client guarantees they are of legal age and authorized to use the selected payment method.

Special Offers and Discount Codes: The Company may offer time-limited promotions or discounts and can adjust its pricing at any time. Discounts are personal to the recipient and can only be used once.

Payment Incidents – Fraud: The Company reserves the right to suspend Order processing and Service delivery in case of payment refusal or non-payment. The Company may request additional documents to confirm the Order and may verify payment methods to prevent fraud.

Non-payment or Late Payment: Legal interest and penalties apply in cases of non-payment or late payment by the Client.

Payment Installments: If the Company offers installment payments, this is a payment schedule, not a subscription. The total price must be paid regardless of the number of installments. The last payment date is within three months of Service completion or access termination. The first installment is due at the time of Order, with subsequent payments as specified. The Company may refuse an installment plan if the payment method expires before the final installment or if the payment provider objects.

Article 7. Right of Withdrawal

Period: The Client has 14 calendar days from the day after the Order to withdraw from the contract without providing a reason. If the deadline falls on a weekend or holiday, it is extended to the next business day.

Exercise: To exercise this right, the Client must notify the Company by mail or email at contact@lectures-akashiques.fr. Refunds will be issued within 14 days using the same payment method, unless agreed otherwise. Withdrawal Form Template: To: SARL Lectures Akashiques, contact@lectures-akashiques.fr

I/we () hereby notify you of my/our () withdrawal from the contract for the service(s) below: Ordered on (*): Name of consumer(s): Address of consumer(s): Signature (if paper): Date: (*) Delete as appropriate.

Exceptions: The right of withdrawal does not apply to fully executed services, digital content delivered immediately upon consumer consent, unsealed audio/video recordings, or custom goods.

Additionally, services like event bookings or professional contracts may also be excluded.If the Client requests a service before the withdrawal period ends, they may be charged proportionately for the service provided up to the point of withdrawal.

Service Termination Upon Withdrawal: Exercising the right of withdrawal ends the obligations of both parties. The Company will immediately cease providing the Service if the Client exercises this right.

Article 8. Conditions of Access to the Site and Service

  • Site Access: The Site is free to access for anyone with an internet connection. The User is responsible for their equipment and internet costs and must use up-to-date, virus-free hardware.

  • Service Access: The Company provides login credentials within 24 hours after Order confirmation, assuming payment approval. Clients must use a valid email and contact the Company if they lose their credentials.

  • Personalized Credentials: Login credentials are personal, confidential, and non-transferable. Unauthorized use may lead to suspension without notice.

  • Number of Accesses: Service access is granted to only one person per subscription. Multiple users require multiple subscriptions.

  • Maintenance: The Company may temporarily suspend or modify Site or Service access for maintenance without notice or compensation.

  • Contractual Responsibility: The Company strives for continuous, quality access but is not liable for network or server failures beyond its control.

  • Good Faith Use – Third-Party Sites: Contribution spaces must be used in good faith. The Company may restrict access for violating terms or legal obligations and is not responsible for third-party site issues.

Article 9. Conformity Guarantee

This legal guarantee applies independently of any commercial commitments:

Single or Series Supply: The professional is responsible for any non-conformity at the time of delivery and for defects that appear within two years.

Continuous Supply: The professional is liable for defects appearing during the contract period. This also applies if the digital content or service was improperly integrated by the professional.

The consumer can request conformity, a price reduction, or contract termination. The professional may refuse conformity if it's impossible or disproportionately costly.

This guarantee does not apply to professional clients or non-digital services.

Article 10. Personal Data Protection

The Company respects the privacy of its Users and Clients, ensuring that the collection and processing of personal data—used for contract management, service provision, marketing, and dispute resolution—comply with the GDPR and French data protection laws.

Collected data includes the Client’s name, email, phone number, and billing address. Data is retained only as long as necessary and may be archived for legal purposes.

Clients have rights to access, correct, limit, or delete their data, among others. They can exercise these rights by contacting the Company at contact@lectures-akashiques.fr. The Company may track site usage to prevent unauthorized use.

For more information, Clients can refer to the privacy policy available on the Site.

Article 11. Partner Sites – Hyperlinks

Users can access Partner or third-party sites via hyperlinks on the Site or through the Service. These sites are managed by third parties and are not subject to the GTCS. Users are encouraged to review the terms of use, sales policies, and privacy policies of these sites.

The Company does not control or assume responsibility for the content on these sites. If a third-party site links to the Company’s Site, the Company may request the removal of such links if they are deemed not to align with its legitimate rights and interests.

Article 12. Force Majeure or Impossibility

The Company’s obligations are suspended in the event of force majeure or unforeseeable circumstances that prevent fulfillment. This suspension may affect all or part of the Service. The Company will notify the Client of such events and the estimated duration. Only permanent prevention may result in a refund.

Events considered as force majeure include strikes, natural disasters, epidemics, and other circumstances beyond the Company’s control. The Company is not liable for access issues due to technical failures or external factors.

Article 13. Intellectual Property

The Company or its Partners own all intellectual property rights related to the Site and the Service, including content, images, software, and more. Access to the Site and Service does not grant Users or Clients any intellectual property rights. Reproduction, modification, or any use of the Site or Service content without prior written permission is prohibited and may lead to legal action. The Client has a personal, non-transferable right to use the Service content only for the duration of the contract.

Article 14. Client References and Communication

  • Client Reference: The Company may ask Clients for permission to cite them as beneficiaries of the Service for promotional purposes, including using their feedback and Service descriptions in marketing materials.

  • Authorization for Use: By submitting content like reviews, videos, or photos, Clients authorize the Company to use these materials for promotional activities without compensation. This includes adapting and reproducing the content across various media.

  • Event Media: The same terms apply to media captured during events organized by the Company. Clients not wishing to appear in such media should take steps to avoid visibility.

Article 15. Changes to the General Terms

The Company reserves the right to modify the GTCS at any time without notice to adapt to changes in the Site, Service, or operations. The applicable terms are those accepted by the Client. Modifications won't affect existing Services unless they involve technical updates that don't alter price, quality, or agreed-upon characteristics. If continued Service under previous terms becomes impossible, the Client may request termination and a refund, with a possible deduction for Services already provided.

Article 16. Liability

Warranty: The Company provides no guarantee, express or implied, on Service results, performance, or continuity. Service pricing does not cover costs incurred by the Client to achieve their goals.

User and Client Responsibility: The Client is solely responsible for how they interpret and use the information provided by the Service. The Company does not guarantee results and the Service is not equivalent to professional advice (medical, legal, etc.).

Limitation of Liability: The Company's liability is limited to direct damages proven by the professional Client, up to the amount paid for the Service. The Company is not liable for indirect damages, including data loss, business interruption, or loss of profits.

Article 17. General Provisions

The GTCS and related purchase and sale operations are governed by French law and written in French. In case of translation, the French version prevails in disputes. The invalidity of one clause does not affect the validity of the GTCS. The Company's temporary or permanent non-enforcement of any clause does not imply a waiver of other clauses. The Client agrees that the Company may transfer this contract to its affiliates or a buyer without prior consent.

Article 18. Disputes

  • Amicable Resolution: In case of a dispute, the Client should first contact the Company to seek an amicable solution.

  • Disputes Between Professionals: For disputes between professional Clients and the Company regarding the Service, exclusive jurisdiction is granted to the courts in the jurisdiction of the Company's headquarters.

Lectures Akashiques

10 rue de l’Yser, 22000 Saint-Brieuc, France.

Registered with the Saint-Brieuc Trade and Companies Register under the number 919 805 150

VAT number FR08919805150.